Website maintenance works best as a documented routine with owners, intervals and escalation steps—not as an occasional visual check.
Technical checks
- Backups and the ability to restore them
- Security and software updates
- Forms, bookings and checkout journeys
- Broken links and availability of priority pages
Content checks
- Current contact and location information
- Accurate services, prices and policies
- Articles and comparisons that still reflect current advice
Assign ownership
Decide who approves changes and where the team keeps account access, renewal information, invoices and recovery details.
State what the care plan covers
- Technical maintenance
- Small content corrections
- New pages or substantial content work
- Feature development and integrations
Prepare an incident route
- Name the people who receive alerts
- Document how backups are restored
- Keep provider support details available
- Agree who can approve an urgent change
Schedule a quarterly business review
Test priority forms, confirm services and policies, review user access and remove accounts or integrations the business no longer uses.
Next step
Use the package builder to turn these decisions into a starting scope and estimate.